Download CBSE Class 12 Business Studies Syllabus 2020-21

CBSE Class 12 Business Studies Syllabus 2020-21

Part A: Principles and Functions of Management

Unit 1: Nature and Significance of Management Concept

1. Management – concept, objectives, and importance
2. Management as Science, Art, and Profession
3. Levels of Management
4. Management functions-planning, organizing, staffing, directing, and controlling
5. Coordination- concept, and importance

Unit 2: Principles of Management

1. Principles of Management- concept, and significance
2. Fayol’s principles of management
3. Taylor’s Scientific management- principles and techniques

Unit 3: Business Environment

1. Business Environment- concept and importance
2. Dimensions of Business Environment- Economic,
3. Social, Technological, Political, and Legal

Unit 4: Planning

1. Planning: Concept, importance, and limitation
2. Planning process

Unit 5: Organising

1. Organizing: Concept and importance
2. Structure of organization- functional and divisional concept
3. Delegation: concept, elements, and importance
4. Decentralization: concept and importance

Unit 6: Staffing

1. Staffing: Concept and importance
2. Staffing process
3. Recruitment process
4. Selection – process
5. Training and Development – Concept and importance, Methods of training – on the job and off the job – vestibule training, apprenticeship training, and internship training

Unit 7: Directing

1. Directing: Concept and importance
2. Elements of Directing
3. Motivation – concept, Maslow’s hierarchy of needs, Financial and non-financial incentives
4. Leadership – concept, styles – authoritative, democratic, and laissez-faire
5. Communication – concept, formal and informal communication

Unit 8: Controlling

1. Controlling – Concept and importance
2. Steps in process of control
3. Part B: Business Finance and Marketing

Part B: Business Finance and Marketing

Unit 9: Financial Management

1. Financial Management: Concept, role, and objectives
2. Financial decisions: investment, financing, and dividend- Meaning and factors affecting
3. Financial Planning – concept and importance
4. Capital Structure – concept and factors affecting capital structure
5. Fixed and Working Capital – Concept and factors affecting their requirements

Unit 10: Financial Markets

1. Financial Markets: Concept, Functions, and types
2. Money market and its instruments
3. Capital market: Concept, types (primary and secondary), methods of floatation in the primary market
4. Stock Exchange – Meaning, Functions and trading procedure
5. Securities and Exchange Board of India (SEBI) – objectives and functions

Unit 11: Marketing

1. Marketing – Concept, functions, and philosophies – Product, Prize, and Standard
2. Marketing Mix – Concept and elements
3. Product – branding, labeling, and packaging –Concept
4. Price – Concept, Factors determining the price
5. Physical Distribution – concept
6. Promotion – Concept, and elements; Advertising, Personal Selling, Sales Promotion, and Public Relations

Unit 12: Consumer Protection

1. Consumer Protection: Concept
2. Consumer Protection Act 1986:
3. Meaning of consumer
4. Rights and responsibilities of consumers Who can file a complaint?
5. Redressal machinery
6. Remedies available

Part C: Project Work